a111 Terms & Conditions

a111 is an online betting and casino platform operated for players in Bangladesh. By accessing or using this website (a111.mom), you agree to all the terms and conditions listed below. These terms form a legally binding agreement between a111 and the user.

If you do not agree with these terms, please refrain from using this platform. a111 reserves the right to amend these terms at any time, with or without notice.

To open an account at a111, the following conditions must be met:

• You must be at least 21 years of age.
• You must provide genuine and accurate personal information.
• Each person may open only one account; creating multiple accounts is prohibited.
• You must open the account in your own name — not on behalf of anyone else.
• Accounts may not be transferred or sold to a third party.

a111 reserves the right to reject any account application, for any reason, without explanation. Additional documents may be requested for identity verification.

You are fully responsible for keeping your account secure. Never share your password with anyone else. You are required to notify a111 immediately of any unauthorized access to your account.

You are directly responsible for all activity carried out from your account. a111 will not be liable for transactions made using your login credentials.

All financial transactions on a111 are processed in Bangladeshi Taka (BDT / ৳). Accepted payment methods are: bKash, Nagad, Rocket, and Upay.

• Minimum deposit amount: ৳100 (per payment method).
• Minimum withdrawal amount: ৳500.
• Standard withdrawal processing time: 15 minutes to 2 hours.
• Withdrawal requests will only be approved via the same payment method used for the deposit.
• Deposit and withdrawal requests must come from the user's own account.

a111 reserves the right to temporarily hold withdrawals for the purpose of investigating suspicious transactions. Additional identity verification documents may be requested during such investigations.

All transactions on a111 are conducted in Bangladeshi Taka. Transactions in any other currency are not accepted. Amounts sent in foreign currency will be automatically converted to Bangladeshi Taka, and conversion rates and fees may apply.

a111's welcome bonus is 100% of the first deposit, up to a maximum of ৳15,000. For example: depositing ৳1,000 gives a ৳1,000 bonus, making the total balance ৳2,000. Or depositing ৳32,000 gives the maximum bonus of ৳15,000, making the total ৳47,000.

Wagering requirement: the bonus amount must be wagered 15 times before withdrawal (on the bonus amount only — not on the combined total of deposit and bonus). Example: ৳1,000 bonus × 15 = ৳15,000 in wagers required before the bonus can be withdrawn.

• Bonuses may only be used on eligible games.
• Some games may contribute partially toward wagering calculations.
• The bonus amount cannot be withdrawn before the wagering requirement is met.
• The same bonus cannot be claimed more than once.
• If bonus abuse is detected, the account may be closed.

a111's VIP program has five tiers — Bronze, Silver, Gold, Platinum, and Diamond. You can advance to higher tiers through regular play, and higher tiers offer greater weekly cashback.

• Bronze: up to 0.3% weekly cashback.
• Silver: up to 0.6% weekly cashback.
• Gold: up to 0.9% weekly cashback.
• Platinum: up to 1.2% weekly cashback.
• Diamond: up to 1.5% weekly cashback.

a111 reserves the right to change the terms of cashback benefits. VIP benefits are personal and non-transferable.

The following activities are strictly prohibited on a111:

• Any attempt to cheat, manipulate, or gain an unfair advantage.
• Creating multiple accounts to claim bonuses more than once.
• Renting, selling, or allowing a third party to use an account.
• Using the platform for money laundering or processing illegal funds.
• Using software, bots, or automated methods to gain an unfair advantage.
• Attempting to infiltrate or damage the platform's systems.
• Harassing or harmful conduct toward other users.
• Opening or maintaining an account with false or misleading information.

Violating these rules may result in a111 temporarily suspending or permanently closing an account, and a111 reserves the right to forfeit any outstanding balance.

All content on the a111 website — logos, designs, graphics, text, software, and any other elements — is protected under the intellectual property rights of a111 or its licensors.

• No content may be reproduced, distributed, or used commercially without the written permission of a111.
• Game content is under the intellectual property rights of the respective game providers (Pragmatic Play, Spribe, JILI, PG Soft, etc.).
• Users are granted a limited right to use the platform for personal and non-commercial purposes.

a111 provides its services on an "as is" basis and accepts no responsibility for the following:

• Service interruptions caused by technical errors, server outages, or internet connectivity issues.
• Errors or outages in third-party game provider software.
• Losses arising from issues with the user's own device or network.
• Financial losses resulting from the user's own negligence or mistakes.
• Data breaches resulting from unauthorized access by third parties — provided a111 has taken reasonable security measures.

Under no circumstances will a111's total liability exceed the amount deposited by the user in the transaction in question.

a111 strives to ensure uninterrupted service, but the service may be temporarily unavailable due to maintenance, upgrades, or unforeseen technical issues. a111 accepts no liability for compensation in the event of such outages.

a111 reserves the right to modify, limit, or discontinue any part of its service at any time, without notice.

a111 collects and processes users' personal data to improve service quality and ensure security. Collected data is handled in accordance with a111's privacy policy.

a111 uses SSL encryption and modern security measures to keep user data safe. For more details, please read our Privacy Policy.

• Personal data is not sold to third parties.
• Data is used for service improvement, fraud prevention, and fulfilling legal obligations.
• Users may request corrections to their data.

a111 places the highest importance on responsible gaming. We believe that betting is a form of entertainment — not a way to relieve financial pressure.

• Users can set deposit limits on their own account.
• A self-exclusion feature can be activated if needed.
• If signs of gambling addiction appear, please contact a111's support team.
• Guidance is provided for professional assistance for problem gamblers.

For more details, visit our Responsible Gaming page.

Any complaints or disputes related to a111's services must first be directed to a111's customer support team for resolution.

• To file a complaint: live chat or email — [email protected].
• The customer support team provides service 24/7 in Bengali and English.
• Upon receiving a complaint, a111 will respond within a reasonable time.
• If a resolution cannot be reached through customer support, both parties may resolve the dispute through mediation by mutual agreement.

For any legal matters relating to these terms, the applicable law of a111's platform jurisdiction will apply.

a111 reserves the right to partially or fully amend these terms at any time. Users will be notified on the website in the case of significant changes.

• Continued use of the platform after any changes will be considered as acceptance of the new terms.
• a111 reserves the right to close any account or service.
• Users may request account closure at any time.
• Even after termination of these terms, certain provisions (such as those relating to intellectual property) will remain in effect.